Having Problems Using the Software? Here's How to Get Help and Technical Support
We understand you may encounter some issues while using the software. To help you more efficiently, we recommend you first try to troubleshoot on your own using the following methods.
Online Q&A Anonymous AI Answers
Visit the online Q&A community: https://bbs.pyvideotrans.com
No registration or login required. Clearly provide your operating system, the software version in the top-left corner, and the error message. Also, paste the last 30 or so lines from the latest log file in the logs directory when the error occurred. Then submit your question. DeepSeek will automatically reply in a minute or two, solving most common issues and errors.
After posting, wait for one to two minutes and refresh the page to read DeepSeek's reply.